What started as a modest “Janta X-ray Clinic” in 1978 in Delhi/NCR, is now Star imaging and Path Labs with 2 mega hubs, 5 hubs and 20 branches, serving over 10lakh patients annually. What’s more? It now has 11 doctors registered on our platform doing 7-8 consults every day.
SIPL (Star Imaging and Path Labs Pvt. Ltd.) started with its telemedicine practice to primarily service walk-in patients, to further expand into wellness solutions and create a network of telemedicine-enabled practioners. For the purpose of the same, it opted for Gloheal telemedicine solution to enable consultations between patients coming to the branches and their core team of doctors based out of Tilak Nagar mega hub.
Post deployment of patient end points at two locations, it was realized that SIPL will need help in gaining traction, which led to commissioning of a patient activation program – Gloheal’s patient champions were placed at virtual clinics to educate patients, register, schedule, consult and take feedback. Needless to say, it worked.
SIPL today stands a prime diagnostic center of choice in the regions it operates in. At Gloheal we work with our customers to realize their goals! Through constant feedback and monitoring we proactively identify potential issues ore customers can face and rectify them